Challenges Faced by Luxury Travel Experts and Why Reservest Is the Answer

It’s no secret that exclusive holidays are a growing trend in the travel industry, with luxury travel experts constantly searching for only the best accommodations for their clients. Travellers want refined, sophisticated trips that offer a high-end experience, and it is not a simple feat to book properties that fit the bill.

With a team of professionals in the travel and tech industries behind Reservest, we have intently focused on the daily issues faced by experts in luxury travel to build a booking engine specifically designed for travel agents.

Here are a few of the challenges mentioned by our travel experts that influenced the creation of Reservest platform.

Hidden Pricing and Unknown Availability 

When booking luxury suites and villas online, travel agents encounter various problems in acquiring key information, namely pricing and availability. 

Pricing must often be requested, with travel agents spending valuable time searching for accommodations that fall outside cost ranges, or worse, not receiving rates at all. There may also be hidden fees that are only revealed at the end of the booking process. 

Inaccurate availability continues to muddy the waters. Villas and suites that are not directly bookable force travel agents to request dates without any assurance of availability. This is particularly challenging if clients do not have date flexibility. When availability is displayed online, it is often outdated or shows no available dates, causing confusion and frustration for both agents and clients. 

This fundamental issue has formed the basis of Reservest’s offering. All of the suites and villas on our platform include updated pricing (utilising the best available rates) and live availability calendars, managed by a dedicated team. This ensures transparency with our agents and a seamless booking experience, reducing search time from days to minutes.

Low Commission Rates

Online bookings can come at a cost for travel experts. These transactions frequently offer lower-than-expected commission rates or agents have to negotiate with travel sellers to get a better deal. This only makes the booking process more complicated, time-consuming and unsatisfying. 

As our platform was created for travel experts, the Reservest team has worked hard to negotiate commission percentages with all our partnered brands to ensure agents receive a fair share of the rates. 

A valuable added feature is our commission adjustor to account for more complex trips with multiple products included. Commission amounts are visible throughout the platform so agents know exactly how much they receive for a booking. 

Reputation Risk

Clients invest a lot of money in their luxury getaways, so travel experts must be certain that every detail of the accommodation meets expectations, from the interiors to the service and dining. But how can agents ensure the overall experience is high-end? Most private villas are managed by unknown companies and it’s difficult to vet unfamiliar and lesser-known boutique hotels.

This is why Reservest partners with the top hospitality brands around the world. Most of our brands are household names with revered reputations. Going a step further, our curated collection of suites and villas includes only the best accommodations available from these brands. This ensures that any choice on Reservest is an amazing one.

Limitations in Sharing Options with Clients

Once travel experts gather a few options, they often share them with their clients. However, most online platforms and websites do not have the functionality to create a shareable overview of the accommodation. Agents are forced to send clients direct links where they can book the property themselves, resulting in travel agents losing their commission.

Reservest combats this challenge with the shortlist function. Simply add properties to a shortlist and send the link to the client for a presentation-style page of incredible accommodation options.

Sign Up to Reservest

Signing up for Reservest is simple, and there is no fee to join our community. Our platform provides travel experts with a seamless booking engine with over 3000 luxury suites and villas.